Frequently Asked Questions
In these unprecedented times we are all concerned about each and every member of the family, including the four-legged ones. Our friends and expert partners at the Waltham Petcare Science Institute have been working tirelessly for more than 50 years to bring their scientific knowledge to benefit pets all around the world. Together, we are closely monitoring the latest events and scientific insights surrounding coronavirus. Please follow this link (opens in new window) to Waltham Petcare Science Institute’s latest guidance on how to care for your pet during Covid-19.
Please check our FAQs list below to see if we have already answered your most common questions. If your questions are not answered, you can call us at 1 800 525 5273, or send us an email (opens in new window) (opens in new window) , and we will respond to your inquiry promptly.
The FAQs are organized in six major categories listed directly below. Click on one to see all the FAQs within that category or scroll through the page to view all questions.
Frequently Asked Questions
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Q:
What is the Waltham Petcare Science Institute?
A:For almost half a century, the Waltham Petcare Science Institute has led the world in advanced pet care research and companion animal nutrition. This includes conducting research into the nutritional requirements of dogs with leading academics and pet experts globally for publication. The Waltham Petcare Science Institute is responsible for the science behind all Mars Petcare pet food brands, including PEDIGREE® Food for Dogs. This helps in the development of the Brand's best dry recipe ever, and provides all dogs with access to professional nutrition.
Q:What is the PEDIGREE® Brand's connection to the Waltham Petcare Science Institute?
A:The Waltham Petcare Science Institute is owned and operated by Mars, Incorporated. As a global leader in advanced pet care research and companion animal nutrition, the Waltham Petcare Science Institute is the science behind all Mars Petcare pet food brands globally, including PEDIGREE® Food for Dogs.
Q:Does all science and innovation for the PEDIGREE® Brand originate at the Waltham Petcare Science Institute?
A:The Research and Development group at Mars Petcare US includes scientists and nutritionists that provide much of the innovation behind our brands, including PEDIGREE® Food for Dogs. Our experts in Product Development and Nutrition work closely with the scientists and researchers at the Waltham Petcare Science Institute.
Q:Why did the PEDIGREE® Brand decide to develop these products?
A:We believe that every dog deserves leading nutrition. The researchers at the Waltham Petcare Science Institute have identified the four Universal Needs of Dogs: Skin & Coat, Oral Care, Digestion, and Immunity.
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These needs were identified through a review of the Waltham Petcare Science Institute's robust body of research studies on the requirements of dogs of different breeds, sizes and life stages. Additionally, the Waltham Petcare Science Institute research has identified how we can deliver nutritional benefits that address those four needs. It is this research that went into making our best dry recipes ever.