FAQs

Please check our FAQs listed below to see if we have already answered your most common questions. If your questions are not answered, you can call us at 1 800 525 5273, or send us an email, and we will respond to your inquiry promptly.

The FAQs are organized in six major categories listed directly below. Click on one to see all the FAQs within that category or scroll through the page to view all questions.

  1. Why is pet oral health important?
  2. What can pet owners do to take care of their dog's teeth?
  3. Why is caring for the skin and coat important?
  4. Why are Linoleic Acid and Zinc important to skin & coat health?
  5. Why is it important to protect a dog's immune system?
  6. Why are Vitamins E and C important to immunity defense?
  7. What ingredients in the improved formula promote healthy digestion?
  8. I've been feeding my dog the same food for years. I'm worried about upsetting his stomach by switching to a new food.
  1. Why is pet oral health important?

    Poor oral health can lead to red, swollen gums, bad breath, tooth loss and—if left untreated—has been associated with the development of more serious issues like heart, lung and kidney problems. Just like in humans, poor oral health can also lead to pain, which can reduce overall quality of life. In fact, 4 out of 5 dogs over the age of three may suffer from some level of gum disease.*

    This is why the improved PEDIGREE® Dry Recipes have been formulated to meet the Four Universal Needs of Dogs, which includes Oral Care. Watch video

    *American Veterinary Medical Association

    Back to top
  2. What can pet owners do to take care of their dog's teeth?

    Dental health may not be at the top of many pet owners' list of priorities, but caring for your dog's teeth is critical to its overall health. As with humans, a proactive approach is key. This can be achieved through regular dental exams and cleanings by a vet, daily tooth brushing and feeding your dog specially designed foods and treats that help clean teeth.

    Select PEDIGREE® Dry Recipes include a patented Oral Care kibble. This kibble promotes dental health through chewing, increasing the mechanical abrasion action that helps reduce tartar buildup on the tooth surface. (Note: Oral Care kibble not available in all varieties. See bags for details.)

    Back to top
  3. Why is caring for the skin and coat important?

    A visibly healthy skin and coat is considered to be an indication of the overall health of a dog. A dog's skin and coat serve key functions such as regulation of body temperature and hydration, and storage of several nutrients. As with humans, a dog's skin is its largest organ, and—in conjunction with its coat—acts as a protective barrier from the external environment.

    Skin and coat problems, such as flakiness and dullness, are often the first indication of a health issue. Conditions which can negatively affect skin and coat quality include nutritional deficiencies or a poor-quality diet.

    This is why the PEDIGREE® Dry Recipes have been formulated to meet the Four Universal Needs of Dogs, which includes Skin & Coat. Watch video

    Back to top
  4. Why are Linoleic Acid and Zinc important to skin & coat health?

    Linoleic acid and zinc are the two most important nutritional ingredients for helping dogs maintain a healthy skin and coat. Research from the WALTHAM® Centre for Pet Nutrition has shown that supplementation of linoleic acid and zinc at levels well above minimal requirements will lead to increased coat shine and gloss, and an increase in the hydration of the skin. Further research shows that the addition of each of these nutrients separately leads to small benefits; however, the benefit is much greater when these nutrients are supplemented together.

    Back to top
  5. Why is it important to protect a dog's immune system?

    A dog's immune system works hard to combat daily exposure to disease, toxins, environmental stressors, and free radicals. Its importance in keeping a dog healthy cannot be underestimated. Therefore, it is imperative that everything should be done to keep a dog's immune system as strong as possible.

    This is why the PEDIGREE® Dry Recipes have been formulated to meet the Four Universal Needs of Dogs, which includes Immunity. Watch video

    Back to top
  6. Why are Vitamins E and C important to immunity defense?

    Research from the WALTHAM® Centre for Pet Nutrition has shown that supplementation of the antioxidant vitamins E and C together, have additional benefits by supporting the effectiveness of the immune system and to help protect cell function and integrity.

    Back to top
  7. What ingredients in the improved formula promote healthy digestion?

    Research from the WALTHAM® Centre for Pet Nutrition indicates the importance of dietary fiber to the health of a dog's digestive tract. Meals rich in the right types of fiber support the overall health of the digestive tract which can help to optimize digestibility of the food, which means dogs utilize more of the nutrients in the food with less waste.

    The PEDIGREE® Dry Recipes have been formulated to contain an improved ratio of insoluble to soluble fiber, promoting a healthy digestive tract and optimal stool quality to make backyard cleanup easier. Digestion is one of the Four Universal Needs of Dogs. Watch video

    Back to top
  8. I've been feeding my dog the same food for years. I'm worried about upsetting his stomach by switching to a new food.

    It's important to remember that your dog's stomach is very sensitive. Some dogs can handle a diet switch without any problems. Other dogs are more sensitive and may experience temporary digestive problems, such as loose stools, until they become accustomed to the new food.

    When switching to the PEDIGREE® Dry Recipes, we suggest gradually transitioning your dog's food over a 7-day period by mixing small amounts of the new food into current food. Each day, add more of the new food into decreasing amounts of the current food.

    Days 1 to 2 (25% new, 75% old)

    Introduce your dog to his new food gradually. For the first two days or so, his meals should be about 25% new food and 75% old food. Mix the two foods together, don't keep them separated.

    Days 3 to 4 (50% new, 50% old)

    If the first couple of days of the transition have gone smoothly, you can now mix 50% of the new food with 50% of the old food.

    Days 5 to 6 (75% new, 25% old)

    At this stage, your dog's meals should be about 75% new food and only 25% of the old food. Always look for signs that your dog is making the transition smoothly and without any sign of an upset stomach.

    Day 7 and beyond (100% new)

    At this stage, your dog's meals should consist 100% of the new food. Which means his old food is now officially his "old" food.

    Back to top

Not on Facebook? You can register by clicking below.

Sign up on this site
We just need a little information.
All fields required.
FIRST NAME
PassedFailed
LAST NAME
PassedFailed
EMAIL
PassedFailed
A confirmation e-mail will be sent to
the address you provide here.
PASSWORD
PassedFailed
password must contain between 6 - 10
characters, no spaces.
ZIP CODE
PassedFailed
This will help us provide you with information
that's specific to your area.
Yes, I'd like to receive updates and special offers from PEDIGREE® Brand. You can withdraw this consent at any time.
Check if you'd like to give permission for future special offers and additional useful information from Mars, Incorporated. (We will collect the information you've entered here, store and process it in the U.S.) You can withdraw this consent at any time.
Go to last step >
Privacy Policy. We will never share your information.
Thanks for the information. This is the final step.
To get personlized special offers and alerts, enter your
information below:
EMAIL
PassedFailed
STREET ADDRESS
PassedFailed
CITY
PassedFailed
STATE
PassedFailed
ZIP CODE
PassedFailed
Get Special Offers and Updates on Your Mobile Phone
This is the convenient way to get the latest info when you're on the go.
-
-
PassedFailed
Providing your mobile phone number is optional. Msg & Data Rates May Apply
Submit >
Privacy Policy. We will never share your information.
All information will be sent to the mobile phone number you provided:
MOBILE PHONE #
-
-
PassedFailed
You can also sign up by sending a text: PEDIGREE to 97979

Msg & data rates may apply. You will receive up to 4 text messages per month. For HELP, please text HELP to 97979. You must be the account holder or have the authorization of the account holder to request this text service.

This text service works on on Alltel, Appalachian Wireless, AT&T, Bluegrass Cellular, Boost, Cellcom, Cellular One, Cellular One of East Central Illinois, Cellular South, Centennial Wireless, Cincinnati Bell, Immix Wireless, Nextel, Revol Wireless, Sprint, Unicel, T-Mobile, US Cellular, Verizon Wireless, Virgin Mobile, and West Central Wireless. This is a subscription service. You can cancel your subscription at any time by texting a STOP to 97979. Terms & Conditions apply. For support, call 1-888-782-2180.
PLEASE ENTER THE CODE DISPLAYED TO VERIFY YOUR REQUEST:
Terms: I have read & agree to the Terms & Conditions.Failed
Submit >
View our Privacy Policy.
Now that you're registered, you can subscribe to our free e-newsletters. There's one for every stage of your dogs life.
Puppy Planning E-Newsletter > Puppy Scoops E-Newsletter >
Dog Knows E-Newsletter > Healthy Living E-Newsletter >
Close x Subscribe Now
Look to receive your coupon by mail within the next 10 - 15 days. We hope you enjoy our best Dry Food ever.
Puppy Planning E-Newsletter > Puppy Scoops E-Newsletter >
Dog Knows E-Newsletter > Healthy Living E-Newsletter >
Close x Subscribe Now
Or log in to the PEDIGREEĀ® website using the fields below
EMAIL
PASSWORD
Having trouble with your password?
Click Here
Forgot your password?
No problem. If you originally registered on our website, just enter your information below and we'll e-mail your password.
EMAIL
Password sent
Your password has been sent to the e-mail address you provided.
We're always happy to be of assistance.
Close x